Your written confirmation governs the booking
A journey is confirmed only after the team shares and you accept the route, vehicle category, fare, payment requirement and material inclusions or exclusions. A website enquiry by itself is not a confirmed booking.
Changes
Tell us as early as possible if the date, time, pickup, destination, stops, passenger count or luggage changes. A revised route, waiting time or vehicle may change the fare and remains subject to availability.
Cancellation
The cancellation terms and any non-refundable amount are shared with the quote or confirmation because they can vary by journey, season, advance payment, permit and vehicle arrangement. If the confirmation does not state a term clearly, contact us before paying.
Delays and conditions outside reasonable control
Weather, road closure, traffic, public restrictions, train or flight disruption and safety conditions can affect timing or route. The team will try to offer a practical alternative, but third-party charges and services already used may not be recoverable.
Refund processing
Any approved refund is returned through an agreed practical method after applicable used services or clearly disclosed deductions are checked. Bank or payment-provider processing time may be additional.
Need the term for your trip?
Call +91 89543 33316 before confirmation and ask for the cancellation term to be included in writing with your quote.